In the last 15 years I, like many of you, have lost loved family members, close friends and influential people that I looked up to. In many cases the funerals did very little to reflect the life of the person and were all pretty much the same.
To counter this I spend time with families to make sure I know exactly what their wishes are and then discuss the relevant options. I will never 'up-sell' services or products.
I am passionate about offering a high quality service with an open pricing policy that allows people to make an informed decision about what they want and what it will cost.
I use experienced staff as required, some of whom have been working in the funeral business for 20 years.
Helping and supporting people in the fairest way possible, at one of the most difficult times imaginable, is more than just a job to me and much more meaningful than anything else I have done.
Mark Hancock, BSc(Hons)